Privacy Policy for SKUNK Group (Pty) Ltd
Last Updated: October 17, 2025
1. Introduction
Welcome to SKUNK Group (Pty) Ltd (“we,” “us,” “our,” or the “Company”). We operate an online shopping website (the “Site”) and are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, create an account, or otherwise interact with our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Site.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
This includes information that can identify you personally, such as:
Full name
Email address
Physical delivery and billing addresses
Phone number
Payment information (e.g., credit/debit card details, processed securely via third-party payment gateways)
Account login credentials (username and password)
Order history and preferences
b. Non-Personal Information
This includes data that does not directly identify you, such as:
IP address
Browser type and version
Operating system
Pages visited on our Site
Time and date of your visit
Referring website or search terms used to find us
Device information (e.g., mobile device ID)
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze Site traffic, and personalize content. You can manage or disable cookies through your browser settings, though this may affect certain Site functionalities.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders
To create and manage your customer account
To communicate with you (e.g., order confirmations, shipping updates, customer support)
To improve our Site, products, and services
To personalize your shopping experience (e.g., product recommendations)
To prevent fraud, enhance security, and comply with legal obligations
To send marketing communications (only with your consent, where required by law)
To conduct analytics and measure Site performance
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We engage trusted third-party vendors (e.g., payment processors, shipping carriers, IT support) who assist in operating our Site and delivering services. These providers are contractually obligated to protect your data and use it only as instructed.
Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with continued adherence to this Privacy Policy.
With Your Consent: We may share your information for any other purpose disclosed to you and with your explicit consent.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location (e.g., under POPIA in South Africa or GDPR if applicable), you may have the right to:
Access, correct, or update your personal information
Request deletion of your data (subject to legal and operational constraints)
Withdraw consent for marketing communications
Object to or restrict certain processing activities
Receive your data in a portable format
To exercise these rights, please contact us using the details in Section 9.
You may also opt out of marketing emails by clicking the “unsubscribe” link in any promotional message.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than South Africa, including countries that may not offer the same level of data protection. Where this occurs, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place to protect your data.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
SKUNK Group (Pty) Ltd
Email: admin@skunkgroup.co.za
Phone: +27 (0) 11 869 1629
Address: 8 Graham Street, Randhart, Alberton, Johannesburg, Gauteng, South Africa, 1449.
You may also lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate when revisions were made. We encourage you to review this page periodically for the latest information.
By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.